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SNAV Easy Life: read the regulation

1) RECIPIENTS

SNAV Easy life is intended exclusively for all passengers on naval units (“Owners”) of SNAV S.p.A. (hereinafter simply “SNAV” or “Issuer”)

2) WHAT IS SNAV EASY LIFE

SNAV Easy Life is the free loyalty program promoted by SNAV (“Program”).

The SNAV Easy life virtual card (hereinafter “Card”) allows the Holder to participate in the SNAV loyalty program and in any campaigns promoted by the Issuer.

The Virtual Card is nominative. The Holder has the right to only one Card and is required to use it exclusively for private and non-commercial purposes.

3) CARD RELEASE

The Virtual Card is issued free of charge, after correctly and completely completing the registration form and acceptance of these regulations.

At the end of the registration procedure, the user will receive an email containing the virtual card with an identification code.

Failure to complete, incomplete or untruthful completion of the form will make it impossible to issue or revoke the Card itself. The Owner also undertakes to notify the Issuer of any changes to his personal data.

The data provided by the Data Controller will be processed by the Issuer in compliance with the provisions of the legislation on the protection of personal data (Legislative Decree No. 196/2003 “Privacy Code” and subsequent amendments and additions and EU Regulation 2016/679), as specified in the specific Information provided pursuant to art. 13 of EU Regulation 2016/679.

4) ADVANTAGES OF THE CARD AND METHOD OF USE

The SNAV Easy Life loyalty card allows the Holder to benefit from the basic discount of 5% on the purchase of maritime transport services to and from Croatia, the Aeolian Islands, Ponza, Ventotene and 10% from and to Casamicciola Terme (island of Ischia) and Procida.

The SNAV Easy Life basic discount extends over the entire volume of the reservation and cannot be combined with other SNAV promotions or conventions.

SNAV reserves the right to publish other advantages and/or special promotions dedicated to cardholders on the SNAV Easy Life web page, which may or may not be combined with other SNAV promotions or conventions, giving specific notice on the website www.snav.it .

The Issuer reserves the right to modify, even partially and at any time, the methods of participation in the Program and the services offered.

5) HOW TO USE THE VIRTUAL CARD

To take advantage of the benefits connected to the Card, it is necessary to use the identification code of the same when paying for the services purchased from the Issuer in the following ways:

  1. 5% basic discount on destinations Croatia, Aeolian Islands, Ponza, Ventotene, can be used by presenting the Card at the ticket office or by making a reservation on the site snav.it , by entering the Card code, the system will recognize the 5% discount on the purchased ticket;
  2. 10% basic discount on the destinations Casamicciola Terme (island of Ischia) and Procida can only be used by making a reservation on the site snav.it or by calling the call centre.

The SNAV Easy Life Program can also be used at all travel agencies in Italy.

6) MALFUNCTIONING OF THE VIRTUAL CARD

The Issuer is not responsible for any fraudulent, improper or abusive use of the Card.

The Issuer is not responsible for any consequences, direct or indirect, connected to malfunctions of the Card and of the systems for its management beyond its control. In any case, the Issuer undertakes to do everything possible to guarantee the Holders the recovery of any unused benefits.

Any problems can be reported by filling out the form at the following link

https://www.snav.it/en/useful-information/customer-care 

7) Cancellation from the program

The Owner may, at any time, ask the Issuer to cancel it from the Program.

Cancellation involves the renunciation of any benefit that may have been accumulated and not used.

In this case the code will be deactivated and the Owner’s registration data cancelled.

8) VALIDITY AND REVOCATION OF THE CARD

The Card does not expire, but the Issuer reserves the right to revoke it at any time and without notice, if it is not used for a period exceeding 24 months or if it is used fraudulently or incorrect or detrimental to the Issuer or in any case in the event of use in violation of this regulation.

Revocation involves the cancellation of the Card and the cancellation of any benefits that may have been accumulated and not used.

The revocation will take effect from the date indicated in the Issuer’s communication.

Subscribing to the Charter implies acceptance of the conditions set forth in these Regulations.

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